This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using Citegy’s website and services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We collect information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Participate in surveys or promotions
This may include your name, email address, postal address, phone number, payment details, and other information relevant to your interaction with us.
Usage Data
We automatically collect data about your interactions with our website, including:
- Pages visited
- Products viewed
- Purchase history
- Device information
This data helps us improve our website functionality and enhance your shopping experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about purchases and account activity
- Send promotional materials and special offers (with your consent)
- Improve our website design and functionality
- Analyze customer behavior and preferences
- Provide customer support
Information Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing
- Order fulfillment and shipping
- Marketing and analytics
- Website hosting and maintenance
These providers are contractually obligated to protect your information and may only use it for specified services.
Legal Requirements
We may disclose your information when required by law, such as in response to a valid legal request from law enforcement or governmental authorities.
Data Retention
We retain your information for as long as necessary to provide our services and as required by applicable laws. When information is no longer needed, we will securely delete or anonymize it.
Security Measures
We implement appropriate technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.
Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. The most current version will always be available on our website. Your continued use of our services after policy changes constitutes acceptance of the updated terms.
Contact Us
If you have questions or concerns about our Privacy Policy or data practices, please contact us at:
Email: [email protected]
We are committed to addressing your privacy concerns promptly and thoroughly.