Welcome to Citegy Store!
Business Hours
Working Hours: Monday – Friday (excluding holidays)
Shipping Details
Shipping Location: 6980 S Cimarron Rd Ste 110, Las Vegas, NV 89113, United States
Order as many items as you want – you’ll never pay more than our flat shipping rate.
Shipping Costs
We offer simple, transparent flat-rate shipping:
- Domestic (US): $4.99
- International: $12.99
Delivery Timeline
Please Note: Total Delivery Time = Production Time + Shipping Time
Production Time:
Most standard products are produced within 1-3 business days. Production time may vary for more complex items.
Estimated Delivery Times:
- United States: 5-7 business days
- International: 10-15 business days
Potential Delays
While most orders ship on schedule, delays may occasionally occur due to:
- Incorrect address information
- Missing apartment/building/floor/unit numbers
- Severe weather conditions
- International customs processing
Late Delivery Support
If your order arrives later than expected, please contact us at [email protected]. We’ll resolve your issue within 1-3 business days.
Order Tracking
A tracking number will be emailed to you once your order ships.
Questions?
For any shipping policy questions, please email us: [email protected]